Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

Domestic Shipping Rates and Estimates

We offer $4.99 flat rate shipping to the USA.  In addition, shipping is free for all orders over $50.   Shipping within the USA is done via USPS.  Plan 2-5 business days for delivery.

 

International Shipping

At this time, we do not ship outside of the USA.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at info@deck11.co with your name and order number, and we will look into it for you.

 

If you have any further questions, please don't hesitate to contact us at info@deck11.co.